1 What Is Responsible Gaming?
Responsible gaming means betting on your own terms — with a clear budget, a set amount of time, and an honest understanding that the outcome is never guaranteed. On 788 When, we want every player in Pakistan to enjoy cricket betting, PSL markets, football wagers, and everything the platform offers as a form of entertainment, not as a way to generate income or solve financial problems.
Betting is exciting — especially during a live T20 match or a tight PSL final. That excitement is part of the appeal. But when it starts to feel like an obligation, or when you find yourself chasing losses instead of enjoying the experience, it stops being entertainment. Responsible gaming is simply about recognising that line and having the tools to manage it before it becomes a real problem.
788 When is an adults-only (18+) platform. We do not target under-age individuals, we do not encourage excessive betting, and we do not promote gambling as a reliable source of income. Every feature on this page exists to support your ability to make informed, considered decisions about how you use the platform.
Responsible gaming tools on 788 When are free, always available, and do not require you to explain yourself to anyone. You can set limits or request a break entirely on your own terms from your account settings.
2 Our Principles
788 When's approach to responsible gaming is built on a few straightforward commitments that apply to every account on the platform, regardless of how much you bet or how often you play.
- Betting is entertainment, not income. We will never suggest or imply that betting on cricket, PSL, or any other market is a reliable way to earn money. Wins happen, but so do losses — and any honest platform says so clearly.
- You are always in control. Every tool we offer — deposit limits, session reminders, self-exclusion — is designed to put decisions back in your hands, not take them away.
- Adults only. 788 When is strictly for players aged 18 and above. We take this seriously, and we expect account holders to do the same.
- No pressure, no chasing. We do not send promotional messages designed to bring back players who have chosen to take a break. A self-exclusion request is respected, not worked around.
- Transparency in results. Wins displayed on the platform reflect real outcomes. They are not presented in a way designed to create a false impression of how frequently wins occur.
- Support without judgement. If you reach out about a betting concern, your query will be handled with care and discretion. There is no shame in recognising that you need a break.
4 Managing Your Betting Budget
The single most effective responsible gaming habit is deciding in advance how much you are willing to spend — and treating that amount the same way you would any other entertainment expense. Here is a practical approach that works for players betting in PKR on 788 When:
- Set a fixed monthly betting budget. Decide at the start of each month how much PKR you are comfortable using for betting. This should be money you can afford to lose entirely without affecting your daily life, bills, or savings.
- Never bet with borrowed money. Do not use JazzCash, Easypaisa, or bank funds that you cannot afford to lose. Betting with money earmarked for rent, groceries, or family expenses is a clear sign that things are out of balance.
- Use deposit limits to lock in your budget. Once you have decided on a monthly PKR limit, set it in your account. It removes the temptation to deposit more in the heat of the moment — for example, after a bad run during a PSL match.
- Think of losses as the cost of entertainment. When you go to a cricket match or a cinema, you spend money and do not expect it back. Approach online betting the same way. If you win, great — but the baseline expectation should be that the money spent is gone.
- Do not chase losses. If you have a losing session, resist the urge to deposit more to try to recover. This is the fastest route to spending far more than intended. Log out, take a break, and come back another day.
If you find yourself regularly depositing more than your original budget, using Easypaisa or JazzCash funds meant for other purposes, or feeling anxious when you cannot access your account — these are serious signs that you should use the self-exclusion tool or take an immediate break.
5 Managing Your Betting Time
Time management is just as important as budget management. It is easy to lose track of how long you have been on the platform — particularly during live cricket or PSL betting where markets update rapidly and every over brings new opportunities.
Here are practical ways to stay aware of your time on 788 When:
- Set a session time limit in your account settings. Decide before you log in how long you intend to be active — 30 minutes, an hour — and set that limit. When the notification appears, treat it as the end of your session, not a suggestion.
- Avoid late-night or early-morning sessions. Fatigue affects decision-making. Placing bets when you are tired or unable to think clearly tends to result in poor choices and regret. Keep your betting to times when you are alert and in a good headspace.
- Do not combine betting with alcohol or other substances. Impaired judgement leads to stakes and decisions you would not make otherwise.
- Keep betting separate from your daily routine. If you are checking the platform during work, at mealtimes, or whenever you have a free minute, it has shifted from occasional entertainment to a habit that is taking up more space than intended.
- Plan activities outside the platform. A healthy balance means betting is one of many things you enjoy — not the main event. If cricket is your passion, attend matches, follow the game on TV, and bet occasionally as an add-on, not the primary engagement.
6 Warning Signs to Watch For
Most people who develop a problem with betting did not see it coming. It tends to creep up gradually — a few extra deposits here, a few more hours there. Recognising the early signs makes it much easier to course-correct before things escalate.
Take a moment to honestly consider whether any of the following apply to you:
- You are spending more time or money on betting than you originally planned, regularly.
- You find yourself thinking about betting throughout the day — during work, at home, or in social situations.
- You feel irritable, anxious, or restless when you are unable to access the platform.
- You are hiding your betting activity from family members or close friends.
- You have borrowed money, used savings, or diverted household funds to cover deposits.
- You are chasing losses — depositing again after a losing session specifically to try to win back what you lost.
- Betting feels more like a necessity than a choice — something you feel compelled to do rather than simply enjoying.
- You have tried to cut back or stop but found it difficult to do so.
If several of these apply, it is worth taking a genuine break. Use the self-exclusion tool in your account settings, speak to a trusted person in your life, or contact the 788 When support team who will help you access the right account restrictions without any pressure.
Self-Check: A Few Honest Questions
Read each question and answer honestly — for yourself, not for anyone else. There are no wrong answers here.
Have you ever spent more on betting than you intended to in a single session?
Have you deposited again after losing, specifically to try to win back what you lost?
Have you kept the amount you bet a secret from someone close to you?
Do you think about betting frequently — even when you are not actively placing bets?
Have you ever used money intended for something else — bills, groceries, travel — to fund a deposit?
Do you feel restless or uncomfortable if you go several days without betting?
If you answered yes to two or more of these questions, it is a good time to review your deposit limits, take a short break, or speak to someone you trust. There is no shame in it — recognising the pattern early is the smart move.
8 Protecting Minors
788 When is exclusively for adults aged 18 and above. We do not accept registrations from under-age individuals, and we do not knowingly allow minors to access or use the platform.
If you share a device with younger family members — siblings, children, or others — please take the following precautions to ensure they cannot access your 788 When account:
- Always log out of your account when you are finished using the platform, especially on shared devices.
- Do not save your login credentials in a shared browser or on a device accessible to minors.
- Use a device password or PIN to prevent unauthorised access to your phone, tablet, or computer.
- Do not share your account credentials with anyone, including family members who are under 18.
If you suspect that a minor has accessed or registered on 788 When — whether through your account or independently — please contact the support team immediately so the situation can be reviewed and resolved. Accounts identified as being used by minors will be closed and any associated deposits handled in accordance with the platform's Terms and Conditions.
Account holders are personally responsible for ensuring that no person under 18 uses their credentials or accesses the platform through a device left logged in. Please take this seriously — it protects young people in your household.
9 Frequently Asked Questions
Log into your account and go to your account settings. Under the Responsible Gaming section, you will find options to set daily, weekly, or monthly deposit limits in PKR. Reductions take effect immediately. If you wish to increase a limit, there is a mandatory waiting period before the change is applied.
Once self-exclusion is activated, your account is locked for the duration you selected. You will not be able to log in, deposit, or place any bets during this period. Any pending withdrawals at the time of exclusion will still be processed normally. Marketing communications will also be paused for the duration.
Yes. The cooling-off feature lets you pause your account for 24 hours, 7 days, or 30 days. This is different from full self-exclusion — it is a shorter break that you can set yourself. During the cooling-off period, the same restrictions apply: no login, no deposits, no bets.
No. When a self-exclusion or cooling-off period is active, all marketing and promotional communications are paused automatically. We will not send bonus offers or deposit prompts to accounts that are in a restricted state.
Yes. Your full betting history, including all stakes, outcomes, deposits in PKR, and withdrawals, is available in your account dashboard. You can review it at any time. This is a useful way to get an honest picture of your activity on the platform — how much you have deposited, how much you have won, and how much you have lost overall.
If you are concerned about a family member or friend's betting behaviour, the most helpful thing you can do is have an open, honest conversation with them. Encourage them to review their account activity, use the self-exclusion tool, or speak to the 788 When support team. You can also contact us on their behalf if they are unwilling to do so themselves and you have genuine concerns about their wellbeing.